WOW Talk about QUICK customer service
I was on the phone about 3pm this afternoon with the customer service woman expecting to have to fight for my missing points and SURPRISE she AUTOMATICALLY just added my missing points for me.
GREAT Customer service and turns out that they have been having a lot of complaints like mine about the Flipswap people offering one thing and than not wanting to give the customer the points.
If you turned in a cell phone to Flipswap and are missing your points, just call Recyclebank's customer service number at 1-888-727-2978
The customer service woman was REALLY nice and very understanding about the situation.
I'm happy I called because now I have my missing points :)
Thanks from Jamie
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I actually just sent out my first cell phone to them and so I am hoping I don't have a problem, but I am glad I know the steps to take if I do. Thank you!
ReplyDeleteYou're welcome Ashley :-)
ReplyDeleteI've never had problem with Recyclebank before and I'm glad they corrected this situation Sooooo QUICKLY :-)